Sileo Pet Services Terms of Use
Terms of Use
Effective Date: January 19, 2025
1. Acceptance of Terms
By using sileopetservices.com or booking our services, you agree to these Terms of Use.
2. Services Offered
Sileo Pet Services provides:
- Dog Walking
- Drop-In Visits
- Pet Transportation
- Private In-Home Dog Training
- Pet Care for Weddings and Birthday Parties
3. Required Agreements
All clients must complete and sign the following agreements prior to the start of services:
- Terms of Service Agreement: Covers the scope of services, cancellation policies, and expectations.
- Credit Card Authorization Form: Ensures secure and authorized payment for ongoing services.
- Dog Training Form (for training clients): Details goals, techniques, and any specific behavioral concerns to align expectations.
Contractors working with Sileo Pet Services must also sign agreements that outline:
- Confidentiality clauses.
- Adherence to company policies and procedures.
- Responsibilities and expectations for professional pet care.
4. Payment and Booking
- Payments are securely processed through Square.
- An initial Meet & Greet requires a one-time fee applied to your first service; subsequent Meet & Greets are free.
- Last-minute bookings (within 24 hours) may incur additional fees unless covered by a bundle.
5. Cancellation Policy
- Cancellations made less than 24 hours before service may incur fees as outlined in our policies.
6. Liability
Sileo Pet Services is not liable for unforeseeable circumstances such as pet health issues or property damage caused by events beyond our control.
7. Updates to Terms
We reserve the right to modify these terms. Updates will be communicated via email or on our website.
8. Contact Information
For questions, reach us at:
- Email: sileopetservices@gmail.com
- Phone: +1 (347) 635-5434
By using our services, you acknowledge that you’ve read, understood, and agree to these terms.